DAMAGE ASSESSMENT
BERTIE COUNTY EMERGENCY OPERATIONS PLAN
Reviewed / Updated: April 07, 2016
 

Primary Agencies: Tax Office / Inspections
Emergency Management
 
Support Agencies: All
   
Attachments:
Attachment 1: Organizational Structure
Attachment 2: Damage Assessment Forms
Attachment 3: Damage Assessment Database
Attachment 4: Damage Assessment Officer Checklist
Attachment 5: Damage Assessment Team Checklist
   
Also See:
Annex Debris Management
  Emergency Operations Center
Plan Disaster Recovery Plan
   
   
I. PURPOSE

This annex presents a system to coordinate damage assessment and reporting functions, estimate the nature and extent of the damage and provide disaster recovery assistance.
 

II. SITUATION AND ASSUMPTIONS
 
  A. Situation:
  1. Most hazardous events which may affect the County have the potential for causing damage. A planned damage assessment program is essential for effective response and is a basis for recovery actions.
     
  2. An initial damage assessment will determine the severity and magnitude of the disaster and identify what type of supplemental assistance is necessary to recover from its effects.
     
  3. If a disaster occurs of such magnitude that it could result in a Presidential declaration of "major disaster" or "emergency", a county-wide initial damage assessment of public and private property is required. This information will provide a basis for the determination of actions and resources needed, the establishment of priorities, the allocation of local government resources in the disaster area during the early stages of the recovery effort, and what, if any, outside assistance will be required to restore the affected area to pre‑disaster condition.
     
  4. If a significant emergency/disaster occurs, the following series of damage assessment activities will be conducted by local government:

    • Initial impact assessment by field services

    • Preparation of an Immediate Situation Report for the Control Group

    • Determination of the need for outside assistance/resources

    • Notification/transmittal of Immediate Situation Report

    • Initiation of detailed damage assessment activities including dispatch of teams to the field

    • Summarization of field information gathered by damage assessment teams for the Control Group

    • Submission of detailed damage assessment information by the Control Group to area office.
       

  5. Electric power is essential in order to duplicate County tax maps needed for detailed damage assessment.
     

  6. The magnitude of the emergency/disaster may necessitate a need for additional personnel trained in damage assessment.
     

  7. Persons trained and experienced in damage assessment can be found throughout the state, in local and state government, and in the business community. 
     

  8. Following a disaster, independent damage assessment activities will be conducted by a variety of organizations including, but not limited to:

    • State and Federal Damage Assessment team

    • American Red Cross

    • Insurance companies

    • Utility companies

  B. Assumptions:
  1. The County will continue to be exposed to various hazards resulting in damage to both public and private property.
     
  2. Implementing damage assessment procedures will expedite relief and assistance for those adversely affected.
     
  3. A catastrophic disaster will exceed the damage assessment resources of the County and will require additional damage assessment personnel.
     

  4. County and municipal personnel not impacted by the emergency/disaster may be available to assist with impact assessment.
     

  5. A catastrophic disaster will impede the ability of emergency services to provide immediate situation reports.
     

  6. The demand for information by the media may interfere with the County's ability to conduct impact assessment.
     

  7. Damage to the utility systems and the communications systems may hamper the impact assessment process.
     

  8. The thoroughness and accuracy of damage assessment can affect the receipt of recovery assistance.

III. CONCEPT OF OPERATIONS
 
  A. General:

Initial responsibility for damage assessment and recovery operations lies with county and municipal government.

Damage assessment assistance will be obtained from other counties and/or Area A as the situation dictates.
 

IV. DIRECTION AND CONTROL
 
  A. The local officials, in conjunction with the Emergency Management Coordinator, will direct and control recovery activities from the EOC.
 
  B. The Damage Assessment Officer is a member of the EOC staff and is responsible for the  coordination of damage assessment activities.
 
  C. All County departments will provide personnel and resources to support the damage assessment effort, as requested. Personnel from operating departments assigned to damage assessment responsibilities will remain under the control of their own departments, but will function under the technical supervision of the Damage Assessment Officer.
 
V. CONTINUITY OF GOVERNMENT
 
  A. The line of succession is:
  1. Damage Assessment Officer / Tax Supervisor
     
  2. Director of Inspections
     
  3. County Manager
  B. Lines of succession for agencies supporting damage assessment are in accordance with the agency's established procedure.
     

Attachment 1
Damage Assessment / Recovery Organizational Structure

 


 

Attachment 2
Performing Damage Assessment  - Using Pre-printed Damage Assessment Forms

 
There are two primary methods for recording damage assessment information: 1) Using pre-printed forms, and/or 2) using  a computer database entry form (see Attachment 3). Pre-printed forms and instructions for completing the various forms are available from Bertie County Emergency Management or the Damage Assessment Officer (DAO).

Pre-printed forms and instructions are available for:

  1. Damage Assessment - Residential - EM 39 (also see form instructions, by clicking here)  
  2. Damage Assessment - Business - EM 40-A (also see form instructions, by clicking here)  
  3. Damage Assessment - Public Entity - EM 40 (also see form instructions, by clicking here)

Attachment 3
Performing Damage Assessment - Using the Database
 

The use of computerized (database) forms is encouraged whenever possible. The forms below require the database to be functioning (online).
  1. Damage Assessment - Residential
  2. Damage Assessment - Business
  3. Damage Assessment - Public Entity

To obtain instructions on entering data into the database click here.

 

Attachment 4
Damage Assessment Officer Checklist
 

     
  Report to the Emergency Operations Center and the Emergency Management Coordinator or Incident Commander.
 
  Receive a briefing from the Emergency Management Coordinator or Incident Commander regarding the anticipated primary areas of suspected damage. The briefing may include:
 
   

General description of suspected damage area.
   

Maps.
   

Blocked roads or blocked access.
   

Other damage assessment teams from other organizations (i.e. fire departments, Red Cross, State, etc.) that may be called on or are already deployed.
   

Equipment available (i.e. vehicles, drivers, computers, forms, etc.).
   

Location of equipment and supplies and the time the equipment and supplies will be available for use.
   

Additional resources already requested to assist.
   

Locations of security check points or roadblocks and credentials necessary to gain entry into secured areas.
 
  Contact damage assessment teams and advise them where and when to report for a briefing. Normally, briefings for your teams are not conducted at the Emergency Operations Center. Determine a location outside the EOC that will allow you to brief (and debrief) your teams.
 
  If transportation and supplies have not been pre-arranged, then arrange for transportation (including drivers) and necessary supplies.
 
  Once DA Teams have assembled at the designated area, brief the teams and include in the briefing:
 
   

Safety and security. Be sure to include potential dangers in the area (i.e. downed power lines, loose animals, etc.).
   

General description of suspected damage area.
   

Maps.
   

Blocked roads or blocked access.
   

Other damage assessment teams from other organizations (i.e. fire departments, Red Cross, State, etc.) that may be called on or are already deployed.
   

Equipment available (i.e. vehicles, drivers, computers, forms, etc.).
   

Location of equipment and supplies and the time the equipment and supplies will be available for use.
   

Additional resources already requested to assist.
   

Locations of security check points or roadblocks and credentials necessary to gain entry into secured areas.
   

Other information that may be important (i.e. predicted weather).
   

Advise teams to log both vehicle mileage and their time and return that information at the debriefing along with reports, materials and supplies.
 
  Assign or issue necessary equipment and supplies (i.e. forms, computers, pencils, pens, paper, camera, safety vests, flashlights, hard hats, etc.).
 
  Issue security credentials as required.
 
  Mark vehicles if necessary or appropriate to indicate they are official vehicles.
 
  Establish times that teams are to report back and a location they are to report to (not the EOC).
 
  Track each team and remain in contact by radio or telephone.
 
  At the appointed time and location greet each team and log the time of their return.
 
  Debrief each team individually:
 
   

Gather returning supplies.
    Gather damage report forms or computer records.
    Ensure each returning team member is in good health and has received no injury. If injury did occur, ensure prompt medical attention and write a full narrative report.
    If information is received during the debriefing regarding the damaged area that in your judgment warrants the attention of the Emergency Management Coordinator or Incident Commander and/or law enforcement, report it immediately to the Emergency Management Coordinator or Incident Commander and/or law enforcement.
 
  Ensure all teams and all personnel have returned safely. If a team has not returned at the appointed time, attempt contact with the team. If no contact is made, inform the Emergency Management Coordinator or Incident Commander and/or law enforcement.
 
  Gather, collate and compile as necessary all damage reports from all locations.
 
  Calculate the total estimated dollar loss and report this figure to the Emergency Management Coordinator and/or Incident Commander.
 
  Makes copies of all reports. Deliver one copy to the Emergency Management Coordinator and/or Incident Commander and retain one copy in a secure location.
 
  As required or requested, meet with State and/or Federal damage assessment teams or officials and make copies of your reports as required or requested, for them.
 
  As required or requested, provide personnel to assist State and/or Federal teams/officials.
 
  Prepare and brief, as requested, the County Manager and/or Board of Commissioners and include projected economic and tax base impacts.
 
  Perform other duties as requested or required by the County Manager and/or Board of Commissioners.
     
Attachment 5
Damage Assessment Team Member Checklist
 
     
  When contacted by the Damage Assessment Officer (DAO) report to the designated location at the appointed time.
 
  If you are not familiar with the designated area by name, ask for directions.
 
  Dress appropriately for the field and for the weather.
   

Work clothes
    Boots or appropriate footwear (generally tennis shoes or similar footwear are not appropriate...there may be nails or other debris that can easily penetrate soft sole footwear)
    Rain jacket or other appropriate jacket
    Gloves
    Hard hat (if not to be issued at briefing)
    Safety vest (if not to be issued at briefing)
    Security credentials
    Bring food, water, personal medications or other items you deem necessary to support you.
 
  Paper and pens / pencils.
 
  Tell your immediate family where you are going and (if known) the approximate time of your return.
 
  Attend the briefing that will be conducted by the Damage Assessment Officer. Take notes and/or gather instructions.
 
  Be familiar with the damage assessment report forms issued to you and/or the computer database.
 
  Meet your driver or transportation provider.
 
  Ensure you have all the supplies you will need for the duration of your assignment.
 
  Receive your assigned area and maps of your area.
 
  Familiarize yourself with the area assigned and address any concerns with the Damage Assessment Officer during the open briefing.
 
  Understand your route and exactly what you are supposed to do.
 
  Begin your route or assignment.
 
   

Safety is first!
 
   

As you enter your assigned area, get the "big" picture by observing overall damages (i.e. trees blown over, downed power lines, roads blocked, emergency crews working in the area, etc.).
 
   

When you observe a home or business that has obviously sustained damage, Stop! Get out of the vehicle slowly, taking your forms with you.
 
On the form, record the address of the location (if known).
On the form, record the name of the owner if it can be determined.
If the owner or occupant is available, speak to them. Identify yourself as a Damage Assessment team member. Ask if anyone is/was injured, if so how badly? Is immediate emergency medical attention needed?  If so, call 911.
Ask the owner or occupant their opinion of the amount (in dollars) of their loss. Do not argue, simply record the figure on the form.
Ask if the owner or occupant has home owners insurance. Ask if they have contacted their agent. Record the answers on your form.
If the owner or occupant is not available, estimate the total structural damage and record it on your form.
If you are speaking with the owner or occupant, do not give information you do not have. If they need information (i.e. location of shelters) get an answer by contacting the Damage Assessment Officer or Public Information Officer at the Emergency Operations Center.
Be polite and professional, but expedite gathering the information necessary to assess the damage.
Ensure you have all necessary information available before you leave that location and move on to the next. Write it down!
 
   

Move to the next home or business and follow the same process as above until your assigned area has been covered.
 
  Return to the designated "debriefing" area at the appointed time.
 
  Gather from the vehicle all paper, computers and other issued supplies.
 
  Report to the Damage Assessment Officer (DAO).
 
  Present your written reports/forms to the DAO.
 
  Advise the DAO of any relevant information and your observations.
 
  During the debriefing turn in all issued equipment, paper, forms and supplies to the DAO.
 
  Turn in all mileage and time reports to the DAO.
 
  Be prepared to accept a new assignment or return for a new assignment at an appointed time and location.
 
  If you have questions, comments or suggestions that would be beneficial to other damage assessment teams present that information to the DAO during debriefing.

 

 

Bertie County Emergency Management - PO Box 530 - Windsor, NC 27983-0530